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We want you to be happy and we stand behind our products. We issue refunds, exchanges, or credits (your choice!) for any reason within 2 weeks, or store credit up to 30 days.. All items must have tags still attached and must be unused and in its original condition. We have packed your merchandise with great care. Please inspect your order carefully upon delivery. Report any damages immediately and save all original packing materials for inspection or return. We will replace broken items when possible, or offer a refund on damaged items. Refunds do not include shipping costs. Items purchased for Christmas gifts can be exchanged up to January 15th.